WHY CAN YOU TRUST US?
Whenever you contact www.info4escorts.be, you can be sure that the information you give us will be treated discretely and carefully. This is achieved thanks to a strict procedure that www.info4escorts has worked out to handle client information. All staff members have to adhere to this procedure.
Information about yourself
When you contact us through our chat forum, we receive your IP address. We only ask you the information we need to help you as efficiently as possible.
Our staff members may not pass on any information to third parties without your permission, because they are bound by (shared) professional confidentiality. The information remains within the team.
This shared professional confidentiality only applies when we work together with a third party, also bound by professional confidentiality. We only exchange the information necessary to help you. You are always informed in advance.
But there are exceptional situations in which professional confidentiality does not apply.
- The right to speak as a witness in judicial proceedings: only at the investigating judge, in court or before a parliamentary committee.
- Our own defence: if we are liable to criminal prosecution we have the right to speak in our defence.
- Legal obligations: other laws, decrees or ordinances may prevail over the right to professional confidentiality.
- Notification requirement in case of an emergency: an actual death threat or a serious assault on someone’s physical, mental and/or sexual integrity. It must be a real and eminent danger.
- Gross negligence: there is a legal obligation to help people in need. Sometimes we can only offer help by appealing to third parties. In that case we have to provide information and break the rules of professional confidentiality. If so, you can always inquire after the information we passed on.
- Conversation scripts: are made anonymous when we print or save them.
- Are used to consult with colleagues in the context of training and research and to help you.
- Are used to improve the quality of our services.
- You are free to ask us to delete the scripts at any time.